FAQ

Gain professional insight into the sourcing, quality, and logistics behind our crystal and gemstone collection. Everything you need to know as a wholesale buyer, all in one place.

Who can buy from your website?

We supply to businesses only. Our platform is designed for wholesalers, retailers, metaphysical stores, crystal healers, interior designers, and other industry professionals.

Do you have a minimum order requirement?

Yes, our minimum order value is 150 EUR. For larger or custom orders, please contact our sales team directly.

Are your crystals and minerals ethically sourced?

Absolutely. We work closely with trusted suppliers and mines around the world to ensure all materials are ethically and sustainably sourced.

Can I get a catalog or wholesale price list?

Yes, once you register and are approved as a B2B buyer, you'll gain access to our full catalog with wholesale pricing.

Where do your crystals come from?

Our inventory includes crystals and minerals from Brazil, Madagascar, India, China, the U.S., Morocco, Mexico, Argentina, Uruguay, and other regions known for quality stones. Each product listing includes its country of origin.

How do you ensure the authenticity of your products?

We work with geologists and trusted partners to verify the authenticity and quality of all our stones. Certificates of authenticity can be provided upon request.

Do you ship internationally?

We ship to all Europe. Shipping costs and delivery times depend on your location and order volume. You can check the details here.

What are your payment terms?

We accept bank transfers.

What if I receive damaged or incorrect items?

Please notify us within 5 days of delivery. We’ll work with you to replace or credit any items that arrive damaged or incorrect.

Can I visit your warehouse or showroom?

Visits are available by appointment only. You can schedule a visit here.